Services and Support

Services and Support

Our company offers end-to-end, one-on-one customer service—from consultation and order placement to installation—ensuring that any issues are promptly resolved for you.

Services and Support

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Craftsmanship quality

Appreciation of Digital Factory

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Service Commitment and Sample Table Download

退货申请表

客户产品修理服务申请表

In accordance with the provisions of our company’s Management Manual, relevant procedural documents, and the product’s Instructions for Use, we hereby make the following quality assurance commitments regarding the products submitted by our company:

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Brand Support

Our company's products have all participated in China Pacific Insurance Company's product liability insurance;

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After-sales support

Within 18 months from the date of shipment by our company, if the product is damaged or cannot be used normally due to manufacturing quality issues, our company is responsible for free repair or replacement, including accepting user returns;

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Technical Support

The after-sales service content of the product includes: consulting services, technical training, repair and restructuring

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